Quality Policy

The company is engaged in developing, producing, selling, and service monitoring solutions for goods in the refrigerated supply chain.

The company’s mission is to position itself as a growing leader in this field. Success is seen as dependent upon technological innovation, a skilled workforce, extensive experience, service orientation, and commitment to our customers.

To achieve our mission, we monitor market expectations, pursue technological innovation, develop reliable devices, and apply quality practices, such as continuous improvement, in all our activities. Quality will be followed by the requirements of ISO Standard: 9001: 2015. The company shall perform its work by local laws, binding government specifications, and official standards.

The Company will enforce the adoption of these quality principles by subcontractors, and suppliers of goods and services.

The implementation of the quality policy is centered on:

Customer Focus

We characterize products according to customer requirements.
We value and listen to the customers.
We adjust policies and processes according to customer expectations.

Leadership and employee engagement

We provide the opportunity for employees to express their abilities.
Management values and organizational culture are fit for purpose.
We encourage teamwork and mutual enrichment.
Management delegates authority where appropriate
Process improvement is encouraged by all employees.

Continuous improvement

We maintain feedback mechanisms that include internal control by defined metrics and targets, periodic evaluation of customer satisfaction, handling customer inquiries and complaints, implementation of an internal audit program, and periodic management review of the quality system.
Management monitors the effectiveness and efficiency of the processes.
Data is utilized in management discussions.
The suitability of the quality policy is periodically reviewed.