BPM Analyst

Responsibilities

Analysis and Evaluation of Existing Processes

• Communicate with process owners: sales, project management, HR, finance, etc.
• Understand current operational procedures and processes
• Analyze software used in process automation
• Identify and prioritize current operational needs and issues
• Create a list of changes needed to optimize the process and coordinate their implementation

Develop or Improve Process Flow Diagrams, Rules, and Procedures

• Define process flows using an internal BPM tool
• Clarify and agree on a list of changes with process owners
• Work with the software development team to implement processes using internal BPM tools

Create Technical Requirements

• Prepare clear technical specifications for configuring process logic in internally developed software

Ensure Proper Implementation

• Coordinate and support implementation of new/optimized processes with process owners
• Develop standards for relevant corporate documentation (process flow charts, user manuals, etc.)

Experience

• Clear understanding of key business process flows in a mid-sized company
• Experience in developing and/or optimizing business processes
• Worked with BPM tools like Bonitasoft, Camunda, Signavio, etc.
• Proficiency in BPMN2 notation, usage, and templates
• Attention to detail
• Analytical thinking
• Ability to work independently
• Ability to organize workload with full responsibility
• Clear and concise communication skills
• Higher education in IT/technical field (an advantage)
• Languages: English and Ukrainian (written and oral at a high level)